Shipping policy
At PrettyCaseUk we hope to bring you the highest quality accessories to fit your style!
SHIPPING
SHIPPING TO THE UK
Standard Shipping (1-3 Working Days)
- FREE on orders over £30
- Orders £29.99 and under: £1.99
All orders are tracked
INTERNATIONAL SHIPPING
International orders typically arrive within 3-17 working days and require a shipping fee of £11.99 ($15.37).
All international orders are shipped via Royal Mail and are fully tracked an signed for upon delivery
Please note that delivery times may vary, and occasional delays can occur due to customs or postal services in the destination country.
FAQs
REFUNDS
We do not offer refunds. If you make a mistake during the ordering process, please contact us as soon as possible via email or through the contact form on our website, and we will do our best to assist you.
WHEN WILL I RECEIVE MY ORDER
Once your order is placed, you will receive an automatic confirmation email. Please note that this email may sometimes appear in your junk or spam folder.
Orders are typically processed within o-48 hours. Once your order has been dispatched, you will receive a second email or text message containing your tracking information.
WHEN ARE ITEMS RESTOCKED
We do not have a fixed restock schedule. However, by following @PrettyCaseUk on Instagram, you can stay up to date with:
- Upcoming new case releases
- Restocks of popular designs
- Early previews before items return to the store
Clearance cases will not be restocked.